A mental model is the cognitive map within your mind that guides your behavior. It is similar to a map you use when setting out on a road trip to a new destination. That map guides you in making decisions regarding both our destination and the path to take to reach it. A mental model also influences how you approach your work. It will influence the questions you ask, the goals you agree to support, and solutions you recommend for getting there. When working from a learning framework, your focus is to identify and address capability needs.
If you asked your CEO which of the following s/he values most in an employee,what do you believe would be the response?
1. Employees who knew more, had greater skills and competencies, and scored higher on relevant tests
2. Employees who were busy all the time.
3.Employees who consistently produced outstanding results that supported corporate goals and initiatives.
My experience, indicates that across industries and levels..the dominant choice is 3.
Within every role in an organization, there are individuals who routinely and consistently produce greater results than do their peers. They are called "exemplary performers". They may or may not be the brightest people on the team. They may or may not have the longest tenure. They may or may not have a degree from a prestigious university.
So, then what is the difference that differentiates the stars from standard performers? How do your stars produce outstanding, measurable, and consistent business results? How do you keep your stars performing at top levels?
And, more importantly...how do you keep yourself as a "star" performer?
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