Shared values have guided the behaviors of employees and managers in many organizations. Many times it is the values that differentiate one business from another...and even more important, to explain to all who work for a business what behaviors are expected.
What shared values do you have at your business? Are they being lived out or they just a plaque on the wall? Shared values must be simple, apply to all, and be motivational.
Peter Senge believes that creating an authentic learning culture. He has a three-tiered model. The first item in his model explains that "without guiding ideas, there is no passion, no overarching sense of direction or purpose."
That's what values need to accomplish. Whether you lead a small business or large company,it is the values of the organization that help to guide behavior, give purpose and direction, and provide some feeling of mission. Whether you can do it in 4 words or 4 paragraphs,the key is to use values to help the people in your organization understand what makes your organization unique.
The values in your organization should be consistent. Even if they are revised time to time, they should not change so drastically that they send mixed messages to employees.
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