Performance reviews in a learning organization...

One of the key distinguishing characteristics of a learning organization is the interactive nature of its performance reviews. Peter Senge and his team wrote of the importance of engaging employees in an interactive dialogue at annual review time. Unfortunately, according to Senge, most managers do not engage in such 2 way communication!!!

Managers should be asking these types of questions at review time:

*What do you want to achieve in the next 12 months?  What do you want to achieve in the ensuing few years?

*What is it in the organization that will help you to make your goals?  What roadblocks are interfering with your progress?

*What else do you need from me or the orgranization to help you accomplish your objectives?

*What things do I do to hinder your efforts? (be prepared to listen to the answer)

As a manager it's your responsibility to understand what motivates and demotivates your team members.  You will learn what energizes them and what stands in the way of them being energized.  Most likely you will hear patterns emerge...which allows you to get better as a manager!